“Communication – the human connection – is the key to personal and career success.”
– Paul J. Meyer
Hosted Cloud Telephony Services, also referred to as Voice over IP (VoIP), allows your business to consolidate current voice, fax, and data lines into a single high-speed connection. We partner with Vantage Unified Communications to offer Max Voice – a complete suite of hosted voice services. By integrating these services into a single secure system, your communications capabilities increase. Without the overhead of traditional on-premise systems, your CAPEX expense and maintenance costs go down – and the simplified invoicing and flat-rate billing streamlines work for the accounting department.
User Benefits
- Individual phone numbers
- Extension dialing across sites and locations – 4-digit site-to-site calling and transfers for quick and easy interactions with co-workers, across the nation or around the world.
- Unlimited domestic calling
- Voice mail saved in email – Message checking from a single inbox
- Team chat & video – Site-to-site chat and video instantly connect remote teammates working on a common project
- Web-accessible user interface for quick services administration
- Forwarding to a mobile phone or three-way calls to allow remote workers the same advantages as staff in the office.
Company Benefits
- Only one receptionist needed to cover multiple locations – use multiple ‘local’ numbers – all ring to a single receptionist position.
- Call Routing based on time of day
- Simplified invoicing and flat-rate billing
- Minimal capital required
- Lower cost than operating a premises-based system
- Quickly add or delete users and services to meet ‘current’ business needs
- Business call continuity in the event of a storm or disaster – re-route calls between locations in real-time – immediately react to or proactively plan for emergency office closings
Traditional Landline
| Higher running costs |
| Expensive to set up and maintain – hardware purchase, IT labor and expertise |
| Difficult to scale – requires adding phone lines and hardware. |
| International calling generally expensive. |
| Voice mail options are usually hardware additions that cost extra. |
| Customization is difficult and typically requires new hardware features. |
| Conferencing usually limited to 3-way calling. |
| Contracts are typical and prices decrease with longer terms. Early termination fees often apply. |
Cloud Telephony (VoIP)
| Lower running costs |
| Zero setup expense. System is self-managed. Customer support is free. |
| Easy to scale – add users through admin interface. |
| International calling included or at a very small cost per minute. |
| Voice mail is included and accessible online and remotely. Often voicemail to email is provided. |
| Easy user-level customization – ability to specify business hours, greetings & call transfers. |
| Multi-party phone conferencing, video conferencing, business SMS. |
| Contracts are rare, more frequently it is pay-as-you-go. |
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