Managed Database

Data is front and center to all modern enterprises. It is very common for data to be stored in special-purpose databases that are accessed and made available internally by company employees and externally by customers.  It is critical that the systems and software that handle business data are always secure and available. Our team of experienced data engineers will protect confidentiality, maintain integrity, and ensure the availability of all information stored in your databases.

Our Managed Database Services cover the following key areas:

  • Database installation on OS of choice
  • Database administration, maintenance, and troubleshooting
  • Database configuration
  • Availability and performance monitoring
  • Proactively trigger alert notifications to defined customer contacts
  • Backups, exports, and on-demand data recovery
  • Procure and manage database license where applicable
  • Vulnerability monitoring – Proactive tracking of vulnerability announcements and other patches for DB
  • Database patch management – Installation of patches, hotfixes, and cumulative updates*
  • Change management – Maintenance of installation and configuration changes
  • Data migration
  • Data replication and Disaster Recovery

* Patches, hotfixes and updates rollout on pre-agreed frequency, using predefined test methodology

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